Last year I posted a blog – CSIO and the Power of Collaboration – to reflect on the challenges and accomplishments of 2013. As many of you may recall, eDocs was a major success of our industry, with all members…Read more →
In early March, months of speculation regarding Google and its intentions for the North American insurance market came to an end – or at least changed into a lower gear, as the industry finally had concrete information to work with.…Read more →
At the 2015 Insurance-Canada.ca Technology Conference, Kimberly Harris-Ferrante, Vice President and Distinguished Analyst at Gartner said that at present, Canadian consumers are not being easily swayed toward the new digital insurance landscape.This past January, at the Davos Economic Forum, Google’s…Read more →
I’m featured in the news report below on Uber and insurance.
Mon, Mar 23: Customers who used ride-sharing services like UberX may be at risk if the driver is involved in an accident. As Sean O’Shea reports insurance experts say drivers are violating insurance rules and may be putting themselves and their fares in jeopardy.
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A few week ago I saw an article online about the 16 trends the venture capitalists Andreessen Horowitz (of Netscape fame) are closely watching. #14 was insurance (!), #9 was Bitcoin. Time for some random thoughts on the combination of the two. Let’s start with Continue readingRead more →
Prompted by an invitation from the organizers of the Multaqa insurance conference to join a business leaders’ roundtable earlier this week in Qatar, a couple of frantic hours reading up on the subject of our discussion, the digital transformation of the insurance industry, turned out to be time very well spent. Of little surprise was […]Read more →
The promise of driverless cars continues to ramp up, with tests on public roads occurring or planned all over the world. I’ve spoken before about the emergence of this technology, specifically on the importance of standards in governing how autonomous…Read more →
Using the family car to drive for Uber carries the potential for serious consequences in terms of inadequate insurance protection. Until the legal issues surrounding Uber’s business model are resolved, it doesn’t appear likely the industry will come up with a solution.Read more →
Last year, I started to put up some random links and thoughts, which will continue unregularly. Today, it’s Watson edition: A Japanese company will start selling an empathetic robot called Pepper this summer. If that wasn’t cool enough, they are adding Watson technology to enable Continue readingRead more →
A political science professor that I had described how difficult it was for communist countries to convert to capitalism. He proposed that the longer the country was under communist rule, the harder and longer it was to change to capitalism;…Read more →
This year’s Consumer Electronic Show (CES) – the definitive trade show of new and emerging consumer technologies held in Las Vegas each January – was, if nothing else, a confirmation of what we already suspected. Drones, driverless cars and the Internet of Things (IoT) continue to be areas of intense research and development. The buzz for 2015, however, is almost assuredly set to be a maturing field known as “wearables.”Read more →
As an occasional writer, I appreciate good use of language. My collection of favourites includes three sentences used by various telephone customer service representatives. They contain a small lie. But as a wanna-be marketer, I find it really tickles my…Read more →
The Consumer Electronics Show (CES) has been the preeminent show for seeing, hearing and feeling what is emerging and hot in consumer electronics at the beginning of each year. It is the place to go to see new electronic games,…Read more →
How many times per day do you use a password? Between online banking, email, mobile devices, online shopping and social media, that number could easily be in the dozens. Despite the importance of passwords in an electronic world, however, most…Read more →