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Catherine Smola

Catherine Smola is President and CEO of CSIO (Centre for Study of Insurance Operations). With over 25 years of experience in the insurance industry, Catherine has held a variety of regional and national leadership roles executing IT roadmaps and delivering operational excellence on both the carrier and broker sides. At CSIO, she is responsible for advancing the organization’s central mandate of delivering leading-edge technology standards and solutions to improve the competitiveness of the broker distribution channel in Canada. Since joining CSIO in 2012, Catherine has successfully delivered on a number of key initiatives including the release of the eDocs and Telematics data standards. Catherine holds an Honours Bachelor of Arts Degree from York University and is a Fellow of the Insurance Institute of Canada.