Insurance Blogs hosted by Canadian Underwriter
Insurance Blogs hosted by Canadian Underwriter
On a recent long haul flight I finally broke down and watched ‘Only the Brave’, the 2017 Josh Brolin movie about the 19 wildland firefighters killed at Yarnell Hill, Arizona in June, 2013. Up to that point, I had refused…
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The concept of Emotional Labour was first researched & elaborated by famous American Sociologist Arlie Hochschild and discussed in her best seller book “Managed Hearts”. Emotional labour is about managing our emotions in relation to our job or work. In service based economy, we are trained to hide our real feelings and display an emotional […]
The post Emotional labour and Insurance Brokers appeared first on Ehsan Rasul.
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We live in an age of ‘Big Data’. And while it seems to me that the actual term is being used less and less these days (indicating, perhaps, that the concept has become mainstreamed), the overall notion is alive and…
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It’s a freezing January but what’s really hot is all the research and innovation in technology that is being unveiled at CES 2018 in Las Vegas. From artificial intelligence (AI) and driverless cars, to gadgets and consumer electronics, the pace…
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Last month The Globe and Mail published a three part investigative series “Licensed to Bill”, describing a systemic problem with how injury claims are settled in public and private auto insurance markets in Canada. Insurers are eager for systemic change,…
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If we expect to make any progress on the natural disaster risk reduction front, we are going to have to come to a few understandings. Here are just a few of the things we will have to make peace with:…
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If you are an insurer, ask yourself this question: Are your customers sharing data with you? (If you aren’t you probably are customer of insurance, so just ask it the other way around.) Most likely, the answer is “not if they don’t have to”. Why is that the case? Is it generally privacy concern? Don’t […]
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Every once in a while, a unique or particularly severe insured loss event or series of events forces (re)insurers to re-evaluate the assumptions they make about the risks they take onto their balance sheets. This is usually either because something…
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Hurricane Andrew slammed into South Florida on August 23 and 24, 1992 – and changed the insurance industry forever. This article was first published in the October 1999 issue of Swiss Re Canada’s ‘review’, a popular monthly technical reinsurance newsletter…
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Return period calculations placed in the hands of those who don’t know what they are or how they work can be dangerous things. Take the storm in Saskatoon July 10. A reporter for Global News wrote: “Torrential rain and hail…
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The recent flooding in Ottawa, Gatineau, Laval and other places brought four main issues to the fore. First, is the matter of buying out homeowners located in the floodway, the 1 in 20 flood plain. Second, is the need to…
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Critical thinking is key to success in today’s knowledge-based economy. Good, creative thinking and clear analysis can be the difference between a huge commercial success and a business venture doomed to extinction. Elaine Pohl of SGI Canada honed her critical…
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New Year always gives me a feeling of good cheer and optimism. As president and CEO of the Institute, good cheer comes from celebrating the effort of thousands of insurance professionals across Canada who pursued an insurance education in 2016.…
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Brokers are very busy people these days. This is due to all kinds of new insurance products designed to stay on top of consumers’ changing needs. Choice is good for the consumer. It’s good for brokers, too. The wide variety…
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