P&C Companies

  • Catherine Smola

    Cyber Still a Risk in 2016

    January 11, 2016 by

    Even as 2015 drew to a close, one of the year’s most pressing business risks – cyber security – made a headline-worthy splash. Well, at least it would have made headlines if the target hadn’t been the British Broadcasting Corporation

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  • Christian Bieck

    Is the Personality of Insurance Changing?

    January 11, 2016 by

    One of my favorite anecdotes on the culture or personality of insurance in general and insurance executives specifically is from when I was invited to talk to a group of students about digital communities in FSS.[1] The audience was a group from a specialized elite Continue reading

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  • insBlogs Auto

    Ontario Moves Forward with Regulating the Towing Industry

    January 9, 2016 by

    Ontario consumers and insurers have had many long-standing complaints about the practices of towing operators.  Back in 2012, the Auto Insurance Anti-FraudTask Force, created by the Minister of Finance, recommended a number of changes regarding th…

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  • Patrick Vice

    In 2016, Digital, Analytics, and Mother Earth will not be Ignored

    January 7, 2016 by

    There’s a lot going on, and when the present is so busy it’s hard to look long-term. That said, I believe there are three trends we will not be able to ignore in 2016: Digital, Analytics, and Mother Earth. I

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  • Michael Teitelbaum

    Two ONCA decisions on property policy faulty workmanship exclusion, and limitation period for liability policy defence obligation

    January 4, 2016 by

    Just before Christmas, the Ontario Court of Appeal released two other decisions of significance in respect of commercial/homeowners’ liability and property coverages, in addition to the previously-posted Carneiro v. Durham decision. On December 23rd, 2015, in Monk v. Farmers’ Mutual

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  • insBlogs Auto

    Happy New Year

    December 31, 2015 by

    Thank you for visiting my site throughout the year.Willie Handler

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  • Christian Bieck

    The Risks of Digital Interconnectedness

    December 28, 2015 by

    I hope all readers had a quiet Xmas, Hanukkah, Saturnalia, Presentmas or whatever else you happened to be celebrating. This year, I started out wanting to write the usual overview post, but quickly discovered that the Random Thoughts posts I had been putting out over Continue reading

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  • Michael Teitelbaum
    insBlogs Auto Legal

    ONCA addresses defence obligation of insurer of additional insured

    December 22, 2015 by

    In Carneiro v. Durham (Regional Municipality), the Ontario Court of Appeal, in a decision released on December 22nd, 2015, reversed the motion judge’s finding in this “additional insured” case involving winter road maintenance by Miller Maintenance, deciding that the judge

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  • Daniel Strigberger

    Another ONSC Judge Weighs in on PJI, Deductible

    December 16, 2015 by

    Who would have thought a year ago that the Ontario Superior Court would have released five decisions in 2015 dealing with prejudgment interest/deductible issues in motor vehicle accident tort cases? My associate Alexandra Wilkins has been keeping track of this issue

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  • Glenn McGillivray

    ‘Taking the comprehensive’ off home insurance

    December 10, 2015 by

    In an age where losses from severe weather are driving changes to homeowners’ policies that are not always seen as positive to insureds, it might be time to think about giving homeowners the option of a cheaper insurance product that

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  • insBlogs Auto

    Government Posts Proposed Changes to DRS Regulations

    December 9, 2015 by

    The Ministry of Finance has posted proposed changes to Insurance Act regulations to provide for the transition the Automobile Insurance Dispute Resolution System from the Financial Services Commission of Ontario (FSCO) to the Ministry of the Attorney General’s Licence Appeal Tribunal (LAT), and the wind down of disputes filed at FSCO. 

    Proposed amendments include:

     • The last date for submitting applications for mediation, neutral evaluation, or the appointment of an arbitrator to FSCO will be March 31, 2016. 

     • An application for an appeal to the FSCO Director of Arbitrations will only be accepted where the application for the appointment of an arbitrator was received by March 31, 2016. 

     • As well, an applications for a variation or revocation to the FSCO Director of Arbitrations will only be accepted where the application for the appointment of an arbitrator was received by March 31, 2016. 

     • The Office of the Director of Arbitrations will continue to function until all notices of appeal and all applications for variation or revocation have been finally determined. 

     • Statutory Accident Benefits Schedule (SABS) provisions that apply to the dispute resolution process at FSCO will continue to apply, as they read on March 31, 2016, to all applications that were received by FSCO before the transition date but are not finally determined before that date. The SABS will also be amended, where necessary, to apply to applications filed at the LAT on or after April 1, 2016.

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  • insBlogs Auto Technology

    Competition Bureau Supports Ride-Sharing Services

    December 8, 2015 by
    The emergence of Uber and other ride-sharing services has created increased competition for the Canadian taxi industry.  This has created a source of friction for the industry because of what they see is an “uneven playing field.”  Taxi operators are required to follow regulatory rules while ride-sharing services largely operate unregulated.  The Canadian Competition Bureau recently weighed in on the subject.

    The Competition Bureau recently released a study, Modernizing Regulation in The Canadian Taxi Industry, which concluded that the competition in the sector has benefited consumers.  However, there needs to be a balance between increased competition and the need for regulation.

    The taxi industry has operated largely unchanged for decades.  Regulators have created rules to govern price, vehicle safety and insurance requirements.  But the regulatory rules often restrict entry into the sector by limiting the number of taxi licences.  The number of plates usually does not keep up with demand for services which creates artificial scarcity, but also higher prices, poor service and long wait times.

    Ride-sharing companies have changed the landscape by offering consumers lower prices, variable pricing (higher fares when demand is high), shorter wait times, and convenience.  The software application used by ride-sharing companies provides automatic payment and the ability to track the number of vehicles available in the local area.  The software also allows consumers to rate drivers which creates an incentive to provide better service.  Low rated drivers receive fewer ride requests.

    The innovations introduced by Uber and other similar service providers have benefited consumers.  There is a need for updated regulatory rules so that traditional taxi operators can respond to the competition.  But the one aspect not addressed by the Competition Bureau study is the insurance issue. 

    In September 2015, Intact Financial announced plans to work with Uber to create products tailored for the ride-hailing service, after concerns emerged that person auto insurance policies may not cover drivers using their personal vehicles for commercial gain.   In the meantime, Uber claims it has adequate insurance coverage and that every ride on the UberX platform is backed by $5 million of commercial auto insurance, which covers both bodily injuries and property damage stemming from a crash.  However, Alberta government said in July that it had determined the policies do not meet the requirements of the province’s Insurance Act.  It’s all very confusing.  

    Ride-sharing services are here to stay.  Consumers will benefit but only if the regulatory rules and updated and the insurance issues are addressed.

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  • Andrew Lo
    insBlogs Auto Technology

    Autopilot: Driver Education Disrupted

    December 4, 2015 by

    There have been huge changes in technology for the automobile. Evidence of this is the Consumer Electronics Show (CES) where car manufacturers including Ford, Mercedes-Benz and Audi dominated last year’s keynote agenda. They boasted their vision of computers as an

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  • Catherine Smola
    insBlogs Technology

    The Smart Home and Telematics – A Disruptor On the Cusp

    December 1, 2015 by

    Clap on… clap off. Do you remember the Clapper? An early example of the potential of today’s smart home, the device plugged into any electrical outlet and connected to household devices, usually a lamp or stereo, enabling people to turn

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